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FG Avant Garde
This policy tells you:
This policy covers the services that are offered by FG Concept SAS.
And sometimes it covers services offered by parts of our organisation that operate as separate companies. Such as:
Radio FG France, Radio FG Belgium, FG-Xtra.
But only when those services link to this policy or tell you it applies.
It’s up to you to decide how much detail you want to know. We have just-in-time explanations that appear when we ask you to input your personal information. As well as what’s in this Policy, a service might have a short privacy notice. In that privacy notice you can find key information on what we do with your personal information when you use that service.
What’s not covered in this policy?
Our services sometimes link to services run by other companies’ services, like opening a track on another music service such as Spotify. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.
At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
Where we store your information
Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the UK and the EEA.
We’ll give you details about why we need your personal information and how we’ll use it before you begin, unless it’s obvious.
We might ask for your name and contact details, your date of birth or financial details, depending on what you’re doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. Information you give us might include information in a creation you share with us, such as people’s names that appear in the creation.
When you register for a FG account, or update your details or settings we ask for some personal information, like your email address and age.
Devices are lots of things like:
We automatically collect some technical information from these devices and web browsers even when you’re not signed into to a FG account. This might include:
We collect information about your location when you use our products and services. This helps us to determine whether you’re somewhere where are services are available, helps us to ensure we are fulfilling our Charter obligations and to offer additional features whilst using our products and services, such as a weather forecast for your location.
Your location can be determined at a town or city level by:
• IP address
• Information about nearby cell towers and Wi-Fi access point information
What type of location data (for example Country, Region, City or Town) is collected depends on the product or service your using, the device you’re using (for example Apple or Android) and your devices settings (whether permissions are enabled or disabled). You can change your permissions on or off any time in your device’s settings. You can read more about how our apps capture your data on our explainers.
Like if you’ve mentioned us in a Twitter post, we’ll collect your Twitter handle.
Like the articles you read and the programmes you watch.
When you give us any personal information we’ll let you know how long we’ll hold it for. And always stick to these principles:
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing”. Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:
We use your information for these types of things:
Your FG account lets you personalise your Radio FG online experience. To do that, “Allow Personalisation” is set to on when you create an account. If you’re under 13 and create an account your personalisation is set to off. Information about how you use our online services is then connected with other information you give us to personalise your experience.
If you don’t want us to do this, you can always turn personalisation off in your account settings. If you’re under 13 you don’t need to do anything.
And sometimes how you might share things with other people
Some of this advertising might be tailored to you.
You’re not a guinea-pig here, but knowing how you use our services could lead to the next big technology breakthrough.
We might use your information to contact you about different things, like:
We’ll only contact you when we need to or when you’ve given us permission.
We’ll never contact you to ask for your FG account password.
We’ll only send you marketing emails or contact you about Radio FG programmes, services and your views on issues about Radio FG if you’ve agreed to this.
Keep in mind, even if you unsubscribe, we may still contact you.
Will my personal information be used when Radio FG advertises with other companies?
If you have a FG account we might use information that we hold about you to show you relevant and targeted advertising for Radio FG services through other companies’ sites, like Facebook, Google, Snapchat or Twitter for example. This could be showing you a FG sponsored message where we know you have a Radio FG account and have used FG services.
Where we do this, we will share your data in a hashed format with these providers so that, where you have an account on the same platform, you will see adverts from Radio FG. In these scenarios, we are joint controllers with these companies because we jointly determine the purposes and means of processing your personal data.
We also assess certain characteristics of our audience members in order to find others who are similar to them to provide advertising to those individuals.
If you don’t want to see our targeted advertising, you can set ad preferences in your social media companies’ settings. Also, you can visit your FG account and turn this off.
We’ll never sell your personal information. We do share it with others in these ways:
Like post a comment which the public can see.
In order for us to give you quality experiences and to understand how you’re using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, to ask you what you think about our services, or to analyse data on how people use our digital services so we can improve them.
We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.
We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. This might include information we’ve collected about you. But we’re careful about what we share and what our research partners can do with it.
This depends on what information you’re talking about.
You can delete your account. Your account information is immediately deleted. Keep in mind:
We might have collected other personal information that you might ask to be deleted that has nothing to do with your Radio FG account.
Remember, you’re in control of your personal information.
You have the right to:
Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t or it forms part of our journalistic output.
Cookies are small text files which are transferred to your computer or mobile when you visit a website or app.
There are also similar pieces of tracking information we collect.
To do a few different things:
Some cookies are always on when you visit us, and you can’t turn them off unless you change your browser settings. We call these “strictly necessary cookies”. We use them to make sure our digital services work correctly and are meeting audience needs and interests.
We also use functional, performance and advertising cookies to make your experience more enjoyable. You can switch these on or off at any time and you can always change your mind. We’ll only use them if you’ve agreed.
Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so that they’re there when you come back.
Strictly necessary cookies are always on when you visit us. On your first visit to us, we’ll tell you about our other types of cookies and ask you to choose which cookies we can use. You can always change your mind by going to your settings.
Stopping all cookies might mean you can’t access some FG services, or that some of them might not work properly for you.
Another way to control some tracking is in the settings on your device.
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know. It might be a notice, an email or a message in your app.
If you don’t agree to the changes, then you can always stop using our services, delete your account and stop giving us any more personal information. We’d be sorry to see you go.
Find out more and contact us about your rights.
For any other questions or comments about this policy speak to our Data Protection Officer.
FG Concept SAS, 51 Rue de Rivoli, 75001 Paris, France